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Security & Privacy Policy PDF Print E-mail

SECURITY POLICY

Ensuring that our customers have a safe and secure shopping experience is a top priority of Compassion Couture and we take precautions to ensure that your information is protected both online and offline.

A Secure Sockets Layer (“SSL”) with 256 bit encryption protects the information flowing to and from our website.  All sensitive information (such as credit card data) that gets transmitted to us through the site will get encrypted by the SSL certificate so hackers are prevented from reading it.  This can be verified by the padlock icon shown on our site, looking for the “https” at the beginning of the address of our webpage and our verification seal.   
In addition, we are fully compliant with the Payment Card Industry Data Security Standard, the common industry standard for security requirements adopted by the major credit card companies and other payment brands.

Note that emails are not protected by the SSL certificate when transmitted.  Please never send us sensitive information such as credit card numbers via email as we cannot ensure that this information is safe.

PRIVACY POLICY

INFORMATION COLLECTION, USE AND SHARING: Compassion Couture treats your personal data with the highest standards of confidentiality.  We do not sell, trade or otherwise share your information with any third parties.  This does not include trusted third parties who assist us with hosting and maintaining our website and payment gateway, who agree to keep such information confidential, or as may be required to comply with applicable law.

In order to process transactions, we will require that you provide your name, billing address, shipping address, email address, username and credit card information.  Any other information we may request is optional, such as your birthday or gender for promotional reasons.  
The information we collect is only used for our own internal purposes such as:

•    Order processing
•    To personalize our customer’s experiences
•    To improve our website
•    To improve our customer service
•    To send periodic promotional emails

We use “cookies” on this site.  A cookie is a piece of data stored on a site visitor’s hard disk drive to help us improve your access to our site and identify repeat visitors to our site.  For example, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time when on our site.  Cookies can also enable us to track and target the interests of our customer to enhance their experience on our site.  Usage of a cookie is in no way linked to any personally identifiable information on our site.

YOUR ACCESS TO AND CONTROL OVER YOUR INFORMATION: You may contact us at any time by sending us an email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to:

•    Find out what information we have about you.
•    Opt out of any future contact from us.
•    Change/correct any information we have about you.
•    Have us delete any information we have about you.
•    Express any concern you have about our use of your information or if you feel we are not abiding by this privacy policy.