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ARE ALL OF YOUR PRODUCTS VEGAN? Absolutely!


I SEE THAT YOU CLAIM ALL OF YOUR PRODUCTS ARE “ECO-FRIENDLY”? HOW DO YOU DEFINE ECO-FRIENDLY? The term “eco-friendly” gets thrown around carelessly these days and its meaning is not always transparent. To us it means being conscious that everything we do has an impact on the environment and taking action towards benefiting the environment or towards reducing environmental damage. Each label that we sell on our site incorporates this value into their production from a unique perspective, i.e. using low impact dyes, biodegradable materials, using recycled fabrics, making sure their products are made under fair trade standards, etc.


WHAT MATERIALS ARE YOUR PRODUCTS PRIMARILY MADE OF? This varies from brand to brand but primarily our labels use recycled, repurposed or biodegradable fabrics/materials/hardware in their pieces as much as possible. Rest assured that none of them are made from anything that came from an animal. For more specific information on a particular brand, check out the Our Brands page or feel free to contact us.

 

WHAT IF MY PURCHASE QUALIFIES FOR FREE GROUND SHIPPING BUT I NEED THE ORDER EXPEDITED? Please email us directly at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and let us know you need your order to be received earlier than the standard 5-8 business day delivery timeframe.  Additional shipping charges will apply but we can absolutely work with you to send out your package via a faster shipping method.

 

DO YOU HAVE A RETAIL STORE? Not yet but we dream of opening a brick and mortar store one day! If you are in or around the New York metro area and would like to see some of our products in person, please do not hesitate to contact us and something can be arranged. We plan on having some pop-up stores in the near future.


SOME OF THE SHOES YOU SELL ARE IN EUROPEAN SIZES. DO YOU HAVE A US SHOE SIZE CONVERSION TABLE?


 

I’M A DESIGNER/OWNER OF A BRAND THAT I FEEL IS IN LINE WITH YOUR MISSION. WOULD YOU BE WILLING TO SELL MY PRODUCTS ON YOUR SITE? We live for finding brands and companies that share our values! Please email us and we can consider if your brand fits on our site.


WHEN WILL MY CREDIT CARD GET CHARGED? Your credit card will get charged upon checkout.

IS YOUR WEBSITE SECURE? Yes. Our site is protected by a Secure Sockets Layer with 256 bit encryption. See the Security & Privacy page for further information.

I’M IN LOVE WITH A PAIR OF SHOES YOU HAVE BUT DON’T SEE MY SIZE AVAILABLE.  WILL YOU BE GETTING MORE IN STOCK? If you do not see the size in a particular shoe listed, please email us directly at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will get back to you within 24-48 hours. If we aren't getting more stock in of that particular style, we will try to special order it for you directly from the designer.